What can I do if I encounter an issue?

We at HIPAAsuite strive to fix bugs as quickly and transparently as possible to keep your applications functioning properly.

How can I report an issue?

HIPAAsuite implemented Bugtracker.Net in all its products to track bugs and make enhancements, especially due to its screen-capture capabilities. We adapted and included this facility to make it easier to report any issues. There are two ways to report bugs:

Submit a Ticket

You may submit a ticket to receive assistance from the HIPAAsuite support team. Go to Help > Report an Issue in the main menu window.

"Reporting an Issue" in main menu.

The "Report an Issue" item under the "Help" drop-down menu.

This will redirect you to the HIPAAsuite website where you may submit a ticket.